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What services does Distributel offer?

Distributel offers a range of services including high-speed Internet, digital home phone services, and television options tailored to individual customer needs.

How can customers personalize their services with Distributel?

Customers can personalize their high-speed Internet, TV, and digital home phone experience based on their specific neighborhood requirements, ensuring the services fit their unique preferences.

What types of Internet connections are available through Distributel?

Distributel provides both DSL and cable high-speed Internet options, offering a variety of popular speeds to meet customer demands.

Is there a free installation offer for new customers?

Yes, Distributel is currently offering free activation and installation for new residential customers who switch to their services.

What are the customer service hours for Distributel?

Distributel's customer service is available Monday to Friday from 8 AM to 9 PM ET, and Saturday from 9 AM to 6 PM ET, while technical support is available 24/7.

How can customers contact Distributel for support?

Customers can contact Distributel for support by calling their customer service number at 1-877-810-2877 or visiting their Help Centre online for instant assistance.

Q: How often does Distributel experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Distributel outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.